General thread to post forum problems

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Offline ~Souza~

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General thread to post forum problems

  • on: February 11, 2011, 05:36:42 PM

I noticed some people still have some issues with the forum and the website. The domain has been moved to a new server, which means all your old cookies and cache can cause problems accessing it. Most certainly when you are a regular member. If you can´t access the site or the forum on your laptop-computer, it means you need to delete the cookies and empty your cache. You can also access the site through the IP addres, simply type in 207.58.133.244 in your web browser and you will be directed to the website. It will probably also fix your cookie issues.

The registration function is back up, there was an error in the files which I fixed, so the captcha image shows up again. Unfortunately it also makes it possible for spammers to register again, I already deleted two of them, but there is also an option to let people answer a question to be able to register. Because not everyone on here is a true MJ savvy, I think a question about him could be a problem for some. Suggestions for questions are appreciated, I think that will keep the spammers away. **Edit: this function doesn't work properly, so forget about the questions.**

Some people have a problem with BBcodes and post approvals. People are posting that in different threads, which makes it hard for me to keep up with the problems, so therefore this thread. Every error you get or function you miss, please post them in this thread, so I can see if I can fix it for you.

Again about the passwords, because some people didn´t understand it. Everyone should have been asked by the board to choose a new password. If the board didn´t ask it, ask for a new password yourself, because it is necessary, otherwise you might encounter some forum problems. Your new password MUST contain both upper and lower cases, otherwise you will be told it´s not according requirements. I have set the quantity of maximum log in attempts to endless, so you won´t be kicked out after 3 failed attempts. 30 days after you changed it, you will be asked again to change it. Again you must use both upper and lower cases.

So if you need any help, simply post your problems in here or e-mail me at <!-- e -->souza@michaeljacksonhoaxforum.com<!-- e --> because I am now answering on Twitter, Facebook, forum threads and e-mail and it's a bit hard to get a good overview that way.
« Last Edit: December 31, 1969, 07:00:00 PM by Guest »

Offline ~Souza~

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Re: Thread to post forum problems

  • on: February 12, 2011, 06:14:36 AM
Quote from: "LovelyLurker"
just testing........all good here now. sometimes I just get kicked out of the forum for no reason and cannot get back in as I get the old......" 404 website caanot be found but I remember that has been a problem sometimes in the past. I used to get that on the very old MJHD site, so no worries.

Thanks for all the hard work Souza ...

Did you go to the IP address I posted? If not, try that.
« Last Edit: December 31, 1969, 07:00:00 PM by Guest »

Offline ~Souza~

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Re: Thread to post forum problems

  • on: February 12, 2011, 06:20:19 AM
If your posts need approval, go to the user control panel and change your password, that worked for most people. I am not sure where that bug comes from.

As for the avatar issue, if you can't upload your avatar, email me your picture and I will fix the image for you.
« Last Edit: December 31, 1969, 07:00:00 PM by Guest »

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Re: Thread to post forum problems

  • on: February 12, 2011, 03:03:31 PM
Quote from: "Gema"
Followed the steps nd advice. All ok now.
I noticed just the speed is not the same, it is slower. At times a post won´t go through, but  keep sending untill it catches.

Thanks!

I have been doing some stuff in the admin panel, so that could be why it was slow. If it stays that way, let me know. The website is moved to a fast, dedicated server with plenty of space, so that shouldn't be the problem.
« Last Edit: December 31, 1969, 07:00:00 PM by Guest »

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Re: Thread to post forum problems

  • on: February 12, 2011, 03:30:39 PM
Quote from: "MJhasSpoken"
Everytime I post it logs me out and when I click on forum and chose a thread it logs me out or sometimes when I try to make a thread.

Did you access the website through the IP address already like I explained in my original post?
« Last Edit: December 31, 1969, 07:00:00 PM by Guest »

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Re: Thread to post forum problems

  • on: February 13, 2011, 03:38:52 PM
Quote from: "ni-co-le"
When i logg in on the chatroom nobody is there and if i logg out i see a lot of people !! What is wrong ? can they block me or something ? Or are there different rooms ? i logged in last week and no problem ...can somebody tell me what i have to do ?

When you log out you see a demo, that's not the MJDHI chat you see.
« Last Edit: December 31, 1969, 07:00:00 PM by Guest »

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Re: Thread to post forum problems

  • on: February 14, 2011, 03:43:05 PM
Quote from: "MJhasSpoken"
Quote from: "~Souza~"
Quote from: "MJhasSpoken"
Everytime I post it logs me out and when I click on forum and chose a thread it logs me out or sometimes when I try to make a thread.

Did you access the website through the IP address already like I explained in my original post?

Yes
Did you also change your password and used upper case letters in it?
« Last Edit: December 31, 1969, 07:00:00 PM by Guest »

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Re: Thread to post forum problems

  • on: February 15, 2011, 08:14:51 AM
Quote from: "MJhasSpoken"
Quote from: "~Souza~"
Quote from: "MJhasSpoken"
Quote from: "~Souza~"
Quote from: "MJhasSpoken"
Everytime I post it logs me out and when I click on forum and chose a thread it logs me out or sometimes when I try to make a thread.

Did you access the website through the IP address already like I explained in my original post?

Yes
Did you also change your password and used upper case letters in it?

Yep
That's strange. Can you send me an email at souza@michaeljacksonhoaxforum.com? I will reset your password and send you a new one. That seemed to have helped with others.
« Last Edit: December 31, 1969, 07:00:00 PM by Guest »

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Re: Thread to post forum problems

  • on: February 15, 2011, 06:47:07 PM
Quote from: "RunFaYaLife"
Quote
That's strange. Can you send me an email at souza@michaeljacksonhoaxforum.com? I will reset your password and send you a new one. That seemed to have helped with others.

Souza,
I have been trying to reset my password since you did it for me and then told
me I needed to change it again. I'm a member of a few of these phpBB boards
or have been on and off for years.
I have never had a problem  changing my password anytime I wanted to on these type of boards.
Just a thought...I know you are no doubt still recuperating from the board ordeal.
But it makes me think somewhere you missed something that enables the password change option.

No, you are able to change it, just checked to be sure. Can you tell me what the error is you get?
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Re: Thread to post forum problems

  • on: February 15, 2011, 06:59:23 PM
Quote from: "RunFaYaLife"
Quote
The current password you entered is incorrect.
I get this one....no matter what I use or try.
I've thought oh well I messed upI will do it again...
and make sure that I put the same PW in both boxes.
over 6 characters mixed case etc.
Still get this message. ....a real head scratcher...lol
So I decided to leave it alone for a while.

I just tried one so I could show you the message with letters only.
I have tried using numbers and letters since it says "characters"
Are you supposed to use or can you use letters & numbers?

Still get this message. ....a real head scratcher...lol
So I decided to leave it alone for a while.

Your current password is the one I sent you, INCLUDING the CAPS. If you want to change it, you need to type exactly what I sent you and choose a new one, again with at least one upper case letter.

Try again and let me know.
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Re: Thread to post forum problems

  • on: February 16, 2011, 03:05:58 PM
Quote from: "Gema"
While writing on the forum, a virus alert came and then the whole thing slowed down  :?  No other windows were open.
That's probably because you have a virus. There are no virusses on here, so you can't have gotten it here. I advise you to scan your laptop/pc.
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Re: Thread to post forum problems

  • on: February 16, 2011, 03:13:45 PM
Quote from: "Gema"
Doing it.

Can an attachment posted in the forum cointain a virus?
No, they are just images.
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Re: Thread to post forum problems

  • on: February 16, 2011, 11:42:03 PM
Quote from: "PureLove"
I was going to ask a question about a difficulty I'm having to access the forum. I'm a complete pc nerd, I know nothing about it. It started out yesterday and today it is still the same. I can not access the forum everytime I want to. I saw Souza's post yesterday about changing the server and she gave the IP number of the forum and I tried it but it didn't work again. I was wondering if it is only me having problems with it or are there others like me? I can not access to TMZ too when I can't access to this forum. I also would like to add that I'm using a proxy server because we can not get into Youtube as it was restrticted in my country and we need to use proxy to get into youtube. A friend of mine made this proxy thing as I have no clue how it is made or cancelled. I was wondering if the problem can be about my proxy server? Thank you in advance.

I am on a mobile connection that uses proxies too and sometimes I can't access the website either for a few hours. I use www.hidemyass.com when that happens. I am waiting for the host to contact me about it. It seems that a lot of proxies were banned from the server for security reasons. I will see if it can be fixed and until then, use hidemyass.com. Works fine even though not every link will work as it should.
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Re: Thread to post forum problems

  • on: February 19, 2011, 03:25:14 PM
Quote from: "For All Time"
Finally i can post after a long time :) Hello everyone :)
Welcome back, I hope that everything works again for you.
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Re: Thread to post forum problems

  • on: February 25, 2011, 03:49:51 PM
Quote from: "PureLove"
Quote from: "voiceforthesilent"
Yes, I have been having problems yesterday and today both. It takes a long time for a page to load or save after commenting. Tonight seems to be better but it took so long earlier today that I gave up. I am not sure if it's the traffic or if there are too many large videos or graphics in a thread. Blessings.

Same here. I wish the server was never changed. After it was changed we started to have many problems on the forum.

Just believe me when I say that it was necessary. The server is a private dedicated server with loads of space and fast as hell, so that is not the problem. We are trying to figure out what the problem is, whether someone is trying to hack again. We have had the same issue last year (see maximum users online). The site is fast now, even on my slow mobile connection.
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Re: Thread to post forum problems

  • on: February 26, 2011, 03:24:30 PM
Quote from: "ForstAMoon"
Quote from: "Gema"
Just noticed I have 4 pm in my outbox waiting to reach the receiver. Why is this happening?

I think the messages are in outbox until the addressee reads them.
Yep, that's correct.
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Re: Thread to post forum problems

  • on: March 17, 2011, 10:26:00 AM
That seems to be only in 'Admin Messages' and not in other threads. I have no idea why some need approval there, but I will try to look into it.
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Re: Thread to post forum problems

  • on: December 27, 2011, 07:40:55 PM
Try to save you avater as a .png file and then upload it.

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Re: Thread to post forum problems

  • on: December 27, 2011, 08:48:19 PM
I changed a setting. Could you try again?

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Re: Thread to post forum problems

  • on: January 12, 2012, 06:22:02 PM
Lol, the snow is normal. It's the winter theme, haha!

No one should see the christmas theme anymore, I turned that off right after christmas.

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Re: Thread to post forum problems

  • on: January 24, 2012, 06:03:20 PM
I keep having pop-ups? 2 have popped up so far, this one:



and one that looked similar to it...

I think you have a virus, that has nothing to do with the forum. :shock:

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Re: Thread to post forum problems

  • on: February 21, 2012, 11:51:40 AM
Sandy, if you reply to the email notification of the pm, instead of replying on the forum to the actual person you received it from, you send the reply to MY mailbox. It happens a lot, don't think you're the only one. I never reply to them to say that you sent it to the wrong person, because then I have to open it and read it to see who sent it. I immediately delete them, so that is why you didn't receive an email back from me.

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Re: Thread to post forum problems

  • on: April 13, 2012, 05:37:22 PM
Since the last update I am missing the "posted by" part in the post headline.

For me it looks like this (example):

Posted by: Posted: Today at 11:13:46 PM
Category: Back/Front discussions

Posted by: ?.....the usernames are missing.

I know it´s a minor issue but still unsettling for me.

Where is that? Can you make a screenshot?

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Re: Thread to post forum problems

  • on: April 13, 2012, 06:21:48 PM
Sure.



See what I mean?

I see! Should be fixed now.

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Re: Thread to post forum problems

  • on: April 14, 2012, 06:10:12 AM
[youtube]Michael Jackson - Scream[/youtube]