Here is what member Cali from MJ.com suggests. She spend much time investigating this and emailing them. She was very frustrated with the whole situation.
Credit goes to Cali:FYI-- anyone notice the Opus Reality page is missing on Karken's site? Hummm.
Don't bother writing for the OR card unless you want it as a souvenier. There is NO agumented reality.
File a complaint here: You are not allowed to view links.
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Bait and switch advertising. Non-delivery of product. False Advertising.
Company information you will need:
Karl Fowler, CEO/Founder
Opus Media Group Limited dba Kraken Opus
29 Glategny Esplanade
St Peter Port
Guernsey
GY1 1WR
Telephone +44 (0)20 7213 9587
Fax+44 (0)20 7213 9588
[email:ejplpl04]karl@krakenopus.com[/email:ejplpl04]
(you can copy/paste the information below. You are limited to about 3000 characters. This comes in well under and uses words FTC will pay attention to!)
You can be from anywhere in the world to file a complaint. Complaints have been filed since December 18/19th with the FTC.
BEGIN COPY HERE:
Mail/phone rule violation;
violation of company TOS;
False Advertising/Bait and Switch;
Not delivered timely;
No option given to approve or cancel;
Actual book recd was NOT approved “by Michael Jackson himself” as advertised by Karl Fowler on Today show;
Missing 1 glove of pair;
Opus Reality Card NOT recd, Karl Fowler does NOT have permission to use copyrighted images for Opus Reality videos;
did NOT receive digital Opus Touch’n’Turn DVD;
weight advertised was 38 lbs., ACTUAL book recd weighs 26 lbs.;
photos are NOT from Michael Jackson’s OWN personal archives, NO approval for use of MJ personal photo archive from probate judge/estate admin, photos used were from photographers ONLY;
No translation booklets recd;
For additional info, contact Jeff Wald, FORMER President, Opus Media Group, North America (who personally negotiated the deal with Michael Jackson himself prior to his death, and editor Jordan Sommers (EVP, OMG, NA), both have TRIED to mitigate OBO customers.
See evidence:
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//END COPY HERE.
Much L.O.V.E. to all of you!
Cali